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FAQ

Product

What is your jewelry made of? What is Stainless Steel? What is Gold Filled? What is Gold Plated? See all (29)

Care + Size

What is my ring size? How do I find my ring size? What is the most common ring size? What are the best necklace lengths for layering? See all (29)

Payment

What payments do you accept? What currency do you use? Do I have to pay sales tax? Do you have gift cards? See all (6)

Orders

What is my order status? How can I cancel my order? Can I change my order? How do I use my discount code? See all (14)

Shipping

When will my order arrive? What carriers do you use? When will my order ship? Do you have a shipping grace period? See all (16)

Returns

My product came broken, what do I do? Do you offer refunds? What is your return policy? What if my order was returned to sender? See all (4)

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